United States
Device law, data privacy, and hosting tier for United States, on one page.
Device law
Full sectionThe most permissive regime for clinician tools, and it just got more so, but that does not help a patient-facing use case. The January 2026 CDS final guidance, which supersedes the 2022 version, broadens the non-device clinical decision support exemption: it removed the automatic time-critical equals device rule and now allows single-recommendation tools under enforcement discretion. But the guidance remains focused exclusively on tools that support a healthcare professional. It is silent on consumer-facing chatbots, symptom checkers, and patient decision support, and the earlier enforcement-discretion proposals for consumer tools were never reinstated.
Education, scheduling, qualification. The same green zone as everywhere.
Patient-facing symptom triage does not fit the CDS exemption, which is built for clinician-facing software. Likely device, unsettled.
The permissive headlines are about clinician copilots, not patient chatbots. For a patient-facing product the line is functionally the same as Australia.
Data privacy
Full sectionIf we act as a business associate to a clinic that is a covered entity, HIPAA applies to protected health information and a Business Associate Agreement is required, including with any subprocessor that touches that data, such as a model API. Outside HIPAA, state privacy laws fill the gap: California's CCPA and CPRA, Maryland's MODPA, and Washington's My Health My Data Act, which treats consumer health data broadly.
The rule for any US deployment is a complete BAA chain, or de-identification before any external processing. No PHI reaches a model vendor without a BAA in place.
Hosting tier
Full sectionContract or consent-gated. India, United States
Cross-border transfer is allowed in India unless a destination is restricted, and is BAA-gated in the US. A managed API is acceptable with proper consent and, in the US, a complete BAA chain. In-region processing is still preferred for trust and to satisfy clinic contracts.
