Every enquiry answered. In seconds. At any hour.
Your desk works 9-5. Your patients decide at 11pm. Medicly answers them, educates them, and hands your team a patient who is ready to book.
Patient access, guidance, booking readiness, billing questions and follow-up, built fertility-first.
New to AI agents? Start with the basics
The demand has grown. The patience has not.
Every slow reply is demand you already paid for, bouncing to whoever answers first.
Enquiries arrive at all hours
Your desk works nine to five on weekdays. Patients research at 11pm and on weekends, and that is when they decide.
Most never come back
An enquiry that waits two days is usually gone. Not to a better clinic, to a faster one.
The decision takes months
A fertility decision can run up to a year. Nothing holds the patient across that gap, so the enquiry goes cold.
Your patients expect instant. Waiting two days loses them.
The generation now starting fertility care, millennials with Gen Z arriving through egg freezing, treats a slow reply as a reason to leave.
prefer to book their care online
abandon a booking when it is a hassle
more likely to switch clinics after a poor digital experience (millennials 46% vs 6% for older patients)
more likely to qualify an enquiry when you reply within five minutes
Industry data, illustrative of a shift in patient behaviour. Not Medicly outcomes. [SOURCES-TBC]
Two front doors. One AI team behind both.
Patients reach a clinic website when they are already decided. Medicly is there earlier, on your own site and on neutral ground.
Your own site
A widget on your clinic website. It answers in seconds at any hour, educates, qualifies, and hands a ready patient to your desk.
Nothing in your stack changes to start.
The Fertility.ai network
Fertility.ai, IVF.ai, Gynaec.ai and EggFreeze.ai.
Neutral education that meets patients months before they are ready for any clinic website, then routes them back to you when they are.
Medicly routes. Your clinicians decide.
Two outcomes only on the patient path: schedule, or connect to a human.
It records and organises. It hands your clinician a structured summary of the patient's own words. It is not a medical device.
Read the full regulatory reviewNothing to integrate to start.
Medicly sits above your practice management system. It captures, educates, qualifies and holds the patient, then hands your desk a ready patient and a structured summary. Your desk books exactly as it does today. Nothing in your stack changes to go live.
Your clinic's own AI brain.
It learns how your front office runs, from your own policies and guidelines. It gets sharper every month.
Your knowledge lives in your own instance. It is never pooled with another clinic. No other clinic benefits from how you run, and you do not inherit theirs.
Where a market or a clinic's governance requires it, Medicly runs as a dedicated instance, onshore, with nothing sent to any AI vendor.
Explore Fertility OSWhat changes
Cycles started
More of the demand you already pay for reaches a started cycle, because nothing waits two days for an answer.
Routine workload absorbed
The repetitive cost, eligibility, timing and logistics questions are handled automatically, so your people keep the conversations that need judgement.
Nothing falls through
Every enquiry is answered, held, and followed up across a decision that can take months.
Scales instantly
A busy week costs nothing extra and waits for nobody.
A calmer patient experience
Answers in seconds, in the patient's language, at any hour.
Clear visibility
See every enquiry, where it came from, and where it went.
Built to work under your clinic team
Medicly.ai takes on the repetitive, always-on coordination work, so your people keep the conversations that need human skill, empathy, and clinical judgement.
Handles the repetitive, always-on work
AI agents manage high-volume, coordination-heavy workflows that consume staff time without requiring human judgement.
Staff remain in control
Clinic teams set the rules, define boundaries, review escalations, and maintain oversight at every level.
Humans handle what matters most
Empathy, clinical judgement, complex exceptions, and high-trust decisions stay firmly with your people.
Capacity that scales with you
Medicly.ai adds capacity, consistency, and round-the-clock responsiveness, alongside the team you already have.
See how Medicly.ai fits your fertility clinic
Explore how specialised AI agents and Fertility OS could support your patient-facing workflows, with a walkthrough tailored to your clinic.
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